Top Prize Karaoke Privacy Policy
TPK and the Top Prize Karaoke Official App are part of the Top Prize Karaoke Series Group. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and mobile applications.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
TPK collects the following data:
- Personal account identification information (Name, email address, phone number, etc.).
- Store purchase data (purchase history, mailing and billing addresses, etc.).
- App usage data (voting history, raffles, purchases, other event related data).
- Name and email data (newsletter signup information).
- Personal account information, usage, endorsements, and uploaded image and video files (when participating in our online singing contest).
How do we collect your data?
You directly provide TPK with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website or mobile app via your browser’s cookies.
- Use our online voting system.
- Participate in one of our online singing contests by signing up, submitting identification data, uploading images and videos, and receiving comments and endorsements from other users.
We may also receive your data indirectly from the following sources:
- Through payment processing systems used in our online store
- In conjunction with VAMP Ad Network incorporated into both our website and mobile app
How will we use your data?
TPK collects your data so that we can:
- Process your orders and manage your account.
- Email you with special offers on other products and services we think you might like.
- When enrolled in our newsletter, email you with the latest Top Prize Karaoke news, promotions, and special third party offers.
- Track and manage raffles you have participated in to alert current winners and follow up with future raffle proposals.
- Manage your contest submissions and track your comments and endorsements in order to operate our online and local singing contests.
- Make your visit to our website, and usage of our mobile app, more enjoyable and catered specifically to you.
If you agree, TPK will share your data with our partner companies so that they may offer you their products and services. These partner companies include any TPK advertising sponsors, D# Sports & Entertainment, and any of our partner charities and non-profits.
When TPK processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
TPK securely stores your data at online within our secure network databases and offline as part of our archives (password protected database backups).
We will keep your non-account related data (as described above) for twelve months. Once this time period has expired, we will delete your data through secure digital erasure. Account related data will be retained indefinitely until which time you close your account or you make a written request for specific data erasure.
Marketing
TPK would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. These partner companies include any TPK advertising sponsors, D# Sports & Entertainment, and any of our partner charities and non-profits.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop TPK from contacting you for marketing purposes or giving your data to other members of the Top Prize Karaoke Series Network.
If you no longer wish to be contacted for marketing purposes, please contact us via the contact info at the end of this policy document.
What are your data protection rights?
TPK would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request TPK for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that TPK correct any information you believe is inaccurate. You also have the right to request TPK to complete the information you believe is incomplete.
The right to erasure – You have the right to request that TPK erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that TPK restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to TPK’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that TPK transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we will respond to you within one month. If you would like to exercise any of these rights, please contact us at our
Email: info@topprizekaraoke.com
Call us at: (888) 841-7004
Or write to us: Top Prize Karaoke, 94 Armour Blvd, Toronto, Ontario M3H 1L7 Canada
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites or use our mobile apps, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
TPK uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Tracking contest submissions and endorsements
- Managing website and mobile app customization
What types of cookies do we use?
Our websites and mobiles apps may use the following types of cookies:
- Functionality – TPK uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – TPK uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. TPK may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies or to remove cookies from your browser (please consult your browser’s documentation). However, in a few cases, some of our website features may no longer function as a result, and your access to our websites or mobile apps may no longer be possible.
Privacy policies of other websites
The TPK website and mobile app contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 20, 2019.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: info@topprizekaraoke.com
Call us at: (888) 841-7004
Or write to us: Top Prize Karaoke, 94 Armour Blvd, Toronto, Ontario M3H 1L7 Canada
How to contact the appropriate authority?
Should you wish to report a complaint or if you feel that TPK has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: compliance@topprizekaraoke.com
Call us at: (888) 841-7004
Or write to us: Top Prize Karaoke, 94 Armour Blvd, Toronto, Ontario M3H 1L7 Canada